Job Opportunities

This role is responsible for providing data-driven and actionable insights and timely root cause analyses to MoMo’s management and business leaders, in order to improve service quality level across the company. It supports the foundation for excellence by reinforcing product strategy with metrics, business processes, and effective collaboration. 

We are seeking a highly driven Senior Growth and Marketing Executive to spearhead our company’s growth initiatives. This pivotal role demands a proven track record of driving exceptional results in a fast-paced, high-growth fintech environment. This position requires a self-starter who thrives on challenges, possesses a deep understanding of the fintech landscape, and is passionate about leveraging data-driven insights to achieve ambitious growth targets.

Participate in the overall execution of major marketing campaigns, promotional programs, the launch of new product features, and other projects as required; Collaborate with a cross-functional team, including data analytics and product development to generate ideas and develop an end-to-end growth plan; Working with the data analytics team to create and perform key reports and analyses for the management team for reporting and decision making regarding the projects; Participate in the process of working with the creative team for the execution of marketing and communications plans; Monitor and analyze market trends, competitor activities, and customer feedback to identify areas for improvement; Other tasks that are required by line manager

With the AI first company mission, design and build the self-serve data platform to serve people in MoMo and partner needs. They will be alloccated resource based on theirs needs to: Ingesting multiple data sources, from batch to stream, from pull to push mechanism; Developing and deploying the resilient data pipeline in the data lake, data warehouse, streaming data; Delivering the derived data to downstream with the high quality, such as: BI solution (PowerBI, Google Data Studio,…), Marketing Platform, Promotion Platform, Experiment Platform,… by multiple ways (API, Dataset, Streaming Data,…); Building Machine Learning models, Business Intelligent dashboards; Monitoring the data quality of data pipelines in the data platform; Monitoring and optimizing the resource usages; Design and build the Data Management Systems enabling the Data Governance team and data consumers: Managing the data life cycle in the big data platform; Having MoMo data ecosystem self-exploration ability; Proving the single source of…

MoMo is a FinTech startup that offers a mobile, electronic wallet and payment application for iOS and Android devices. Our Payment Services Business Group is at the forefront of creating seamless, innovative, and user-centric solutions that empower individuals to manage their financial lives effortlessly. We are seeking a dynamic and experienced Marketing and Performance Team Leader to join our Game & Digital Content Team, under Payment Services Business Group. This role offers an exciting opportunity to combine your passion for … Continue reading Team Leader – Marketing & Performance

MoMo is the market leader in mobile payments in Vietnam. We strive to make all transactions fast, easy and joyful. We are looking for an experienced Software Engineer to join our growing Big Data & AI team. At MoMo, we make AI/Machine Learning the core component to almost every part of the product – product recommendation, personalization, conversational AI, eKYC, risk scoring, fraud detection, promotion targeting and financial services. As a Software Engineer specializing in Natural Language Processing (NLP), you … Continue reading Senior Software Engineer, NLP team.

Consult technical solution/ system architect on Linux OS; Plan, design, install, configure, troubleshoot, and manage our VMWare / cloud-based Linux servers; Ensure the system and server operating smoothly; Build and maintaining stable operation for server system; Monitor and maintaining system hardware and networks; Ensure safety and security for system and network; Perform others technical assigned task.

Conduct comprehensive analyses of customer journey data to identify pain points, trends, and opportunities for improvement; Develop and maintain automated dashboards to monitor performance metrics related to customer experience; Collaborate with cross-functional teams to consolidate requirements, understand business needs, and prioritize initiatives aimed at enhancing customer satisfaction; Design and implement solutions with scalability and automation in mind to empower stakeholders with actionable insights; Utilize statistical methods and tools to analyze complex data sets and derive meaningful insights; Drive customer segmentation strategies to personalize user experiences and optimize engagement and retention efforts; Monitor data quality to ensure reliability and relevance for decision-making purposes; Provide ad-hoc reporting and data analysis support as required to address immediate business needs; Stay abreast of industry trends and best practices in customer experience analytics and incorporate them into our processes and strategies.

Database management and operation; Build database according to system development requirements; Optimized query commands and database system; Check the operation of backup systems, perform periodic data backups, and maintain; Monitor the operation of data synchronization between sites; Research and learn new technical technologies to maintain and apply to the current database system;

As a Brand Art Consultant, you will play a role in shaping the visual identity and artistic representation of the brand. Your expertise in art and design will be instrumental in creating compelling visual narratives that resonate with the brand’s target audience. This position involves collaborating with marketing, creative, design and product teams to integrate art into brand strategies, campaigns and experiences.

As a Product Owner on Navigation & Discovery Platform, you will be in charge of the first and most important experience of all Momo users, helping them to navigate and discover new value every day in a convenient way. The role not only requires the person in charge to have a strong UX and data analytic foundation, but also requires constant learning of multiple services inside Momo and creativity to drive innovation. The role requires ability to work hand in hand … Continue reading Senior Product Executive, Search & Recommendation

Identify user concerns while transacting with digital identity on an e-wallet platform, such as data privacy, identity theft, account takeover etc., and research leading practice/emerging technologies to develop an AI-driven product vision and roadmap; Identify potential system control weaknesses that could have adverse consequences to the business such as promotion abuse, service disruptions, etc., and gather input from stakeholders across product lines to define AI-driven policies orchestrating day-to-day operational risk management; Guide designers to create simple, intuitive yet efficient product flows (primarily mobile) to balance the need to address the above problems and minimize negative impact on user experience; Develop product roadmap and feature release plans. Prioritize and execute with our all-star engineering team to implement and roll out new features; Gather relevant data and conduct product development and manage project trackers, timelines, and lead cross functional groups to deliver on project objectives; Communicate, coordinate, and align with many stakeholders…

Be resposile on product owner of some lending and loan collection products on MoMo’s apps. Chịu trách nhiệm phát triển một số sản phẩm cho vay, thu nợ trên ứng dụng MoMo; Research and analyze user behavior( data analysing, market research, user interview and survey) to propose building financial products (lending, repayment …) on MoMo’s apps. Nghiên cứu phân tích hành vi người dùng (phân tích dữ liệu, nghiên cứu thị trường, khảo sát và phỏng vấn người dùng) đề xuất phát triển sản phẩm dịch vụ tài chính (lending, repayment services… ) trên môi trường apps; Deploy product, supervise and monitor product performance in order to enhance product constantly that to be appropriate with user demand and MoMo development-orientation. Tổ chức triển khai sản phẩm tới end user, giám sát và quản lý hiệu quả sản phẩm để liên tục cải tiến sản phẩm phù hợp với nhu cầu của người dùng…

Chịu trách nhiệm lên ý tưởng, kế hoạch và phát triển các nội dung có chất lượng cao cho các thông cáo báo chí, trả lời của lãnh đạo, các bài phát biểu, bài báo, bản tin… đảm bảo tính chính xác và hấp dẫn. Vị trí này cần có kỹ năng nghiên cứu, thu thập thông tin và khả năng làm việc độc lập cũng như phối hợp hiệu quả với các thành viên khác trong bộ phận Truyền … Continue reading Senior Executive – Content

At MoMo, many businesses depend largely on our customer data, which are intensive and require reliable, scalable, and secure access. We’re looking for a senior backend software engineer for our data platform to enable efficient, reliable, and scalable data processing across real-time and offline processing systems.