Lead and manage the development and planning of the user growth strategy including activities such as promotion, product marketing for money transfer services;   Design user growth programs that will drive both acquisition and retention for the growth of business; Own the relationship with Ops and other internal functions (Product, Marketing, Market research, Business Intelligence) to ensure alignment and secure the support needed to execute the growth plan; Able to use effectively data analytics to optimize promotional programs, communication messages based on customers behaviors, significantly reducing cost while growing and retaining users; Work closely with product team to provide additional user insights for product development as the essential way for growth; Lead the execution of growth initiatives with a cross-disciplinary team of growth, marketing, product, tech, data…; continuously optimize through sprints to reach set targets; Manage budget allocation between promo cost and media mix that best suits business objectives, across both…

Summarize the results and create call quality analysis (based on content, processes, products) to report to Telesales Manager.; Maintain close interaction with agents to create timely feedback to help agents improve their skills & performance; Use call quality reports to support agents to propose changes / improvements to the training materials; Maintain full understanding of all internal and external products / processes to accurately assess the quality of the work done by Telesales; Set up meetings and training to improve skills and product knowledge for Telesales; Perform other duties assigned by the TLS Manager; Manage team in Quality Assurance; Ensure Quality Monitoring is done to improve overall quality performance.

We are seeking a creative Motion Graphic Designer to join our team. The ideal candidate will be responsible for creating visually stunning motion graphics, animations, and videos for a variety of projects including advertisements, social media. The successful candidate will have a strong passion for design, animation, and video production, with the ability to learn and grow in a collaborative team environment.