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Senior Manager – Internal Communications

Ho Chi Minh
Fulltime
25-BMC-0110
The Internal Communication Manager plays a critical role in ensuring employees stay informed, engaged, and connected to the company’s mission, vision, and values. This role is responsible for shaping company culture, driving alignment, and turning values into tangible actions that employees experience in their daily work. As a strategic partner to HR and leadership, the Internal Communication Manager will develop and execute communication strategies that enhance employee engagement and organizational effectiveness.
What you will do
  • Embed Culture and Values into Everyday Work
    • Translate company values into practical actions and behaviors that guide decision-making and teamwork.
    • Develop tools like the Company Value Book to reinforce values through storytelling, employee experiences, and real-world applications.
    • Design and execute initiatives such as town hall meetings, award events, and workshops to embed and reinforce company culture.
    • Collaborate with HR and leadership to integrate cultural values into hiring, onboarding, and performance management processes.
  • Lead Internal Communication Activities
    • Develop and implement a comprehensive internal communication framework and guidelines to ensure clarity, consistency, and engagement across the organization.
    • Define and maintain the company’s internal communication tone of voice, ensuring messages resonate with different employee segments, from executives to frontline teams.
    • Manage and optimize internal communication channels, including newsletters, emails, group chats, digital screens, and other platforms to foster engagement and two-way communication.
    • Support internal communication planning and content development for key business and HR initiatives.
  • Support Leadership & Change Communication
    • Equip executives and managers with communication strategies that enhance authenticity and impact.
    • Develop messaging and storytelling approaches that align with organizational goals and leadership priorities.
  • Measure and Improve Communication Effectiveness
    • Track engagement metrics, employee feedback, and sentiment analysis to assess the impact of communication efforts.
    • Use data-driven insights to refine messaging and optimize communication strategies, ensuring relevance and effectiveness.
    • Stay updated on best practices and emerging trends in internal communication to continuously evolve the approach.
What you will need
  • Bachelor’s degree in Communications, Community Building, Public Relations, Human Resources, or a related field.
  • 5-7 years experience in similar roles
  • Strong writing, editing, and storytelling skills with the ability to adapt messaging for different audiences.
  • Experience in managing communication channels, including digital and in-person formats.
  • Strong stakeholder management skills, with experience collaborating across functions and seniority levels.
  • Ability to work in a fast-paced environment, manage multiple projects, and adapt to change effectively.
  • Proficiency in data analysis and measurement of communication effectiveness is a plus.
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