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Senior Data Scientist
Ho Chi Minh
Fulltime
MoMo is the market leader in mobile payments in Vietnam. We strive to make all transactions fast, easy and joyful. We are looking for an experienced Data Scientist to join our growing Big Data & AI team for new financial service products. At MoMo, we make Machine Learning the core component to almost every part of the product – product recommendation, personalization, risk scoring, fraud detection, promotion targeting and financial services. As a Machine Learning expert, you will have a … Continue reading Senior Data Scientist
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Senior Team Leader – Product Marketing
Ho Chi Minh
Fulltime
Strategy: Define and propose user-growth strategy (acquisition, retention) and communication plan for Airlines & Travel vertical at MoMo; Plan and design growth-hack initiatives with quantifiable objectives based on extensive research, analysis, and collaboration with relevant teams; Build detailed tactical plans for assigned growth projects, encompassing various levers such as promotions, communication, campaigns, product features; Lead the execution of major projects and activities, including media campaigns, promotion programs, and product optimization. Promotion: Utilize data analytics to optimize promotional programs based on customer behaviors, achieving cost reduction while increasing user growth and retention. Market Research: Conduct market research and competitive analysis to identify growth opportunities, market trends, and customer needs. Product Collaboration: Work closely with the product team to provide user insights essential for product development and growth. Budget Management: Manage annual budget allocation between promotional costs and media mix to align with business objectives across in-app and external channels. Monitoring &…
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Machine Learning Team Leader
Ha Noi
Fulltime
MoMo is a FinTech startup that offers a mobile, electronic wallet and payment application for iOS and Android devices. Its products help customers in Vietnam make nationwide cash transfers, pay more than 100 types of bills, recharge mobile phone accounts, settle personal loans, and purchase services such as software licenses, online game cards, etc. The Data Science team in Hanoi, part of the Technology Center, is responsible for developing Artificial Intelligence and Machine Learning systems like Recommendation Platform, Face Payment … Continue reading Machine Learning Team Leader
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Senior Product Executive, Donation
Ho Chi Minh
Fulltime
Communicate, and analyze with Stakeholders to define clearly the business requirements of each user segment. Implement requirements but ensure it’s suitable and reasonable to satisfy the user demands/needs; Collaborate with other internal teams for cascading and/or escalations of merchants’M4B initiative-related concerns to execute service quality and risk management; Successfully translate business strategies into specific objectives/ scopes and roadmap, aligning efforts of the organizations with other stakeholders; Deliver new initiatives/solutions, implement usage initiatives targeting current and new merchant segments/ merchant behavior in the market trend on the execution of the business strategy; Manage resources, priority to assure that all requirements are supported in a cost-effective, timely manner, with a resulting high level of User satisfaction; Ensure the team provides the necessary solutions and support to internal stakeholder organizations including Business, Finance, QA, Merchant Care, Integration Force, Risk, and Legal.
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Associate Manager – Learning & Organizational Development
Ho Chi Minh
Fulltime
The Associate Manager – Learning & Organizational Development  is responsible for the development and implementation of learning, training, and organization development initiatives. This role will design and deliver effective programs that enhance employee skills, foster a culture of continuous learning, and contribute to the organization’s growth.
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Senior UI/UX Designer
Ho Chi Minh
Fulltime
We’re currently growing our Product Design team to create better UX across our services  and we’re searching for an UI/UX Design to help in that pursuit. By constantly focusing on the users, you’ll create products that are not only amazing to look at, but also intuitive and useful to 30M+ users of MoMo.
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Senior Executive – HRBP
Ho Chi Minh
Fulltime
The job holder will assist HRBP Manager in shaping advice to assist the Business Units achieving goals. The role serves as an advisor and responsible for execution of talent management, performance management, culture and employee relations.
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Manager – Customer Success
Ho Chi Minh
Fulltime
Strategise, report and drive consumption and adoption of platform to help customer achieve their business outcomes and realize value (build Success Plans); Drive goals, KPIs and leading indicators across team; Analyse and create insightful reports on customer outcomes, churn, expansion and other metrics to drive decision making; Develop an intimate understanding of your customers’ businesses, conduct health checks; Develop a network of champions within each account through education, coaching, and strong influencing skills; Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert, conduct regular executive business reviews; Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals; Be an expert on trends and best practices for digital marketing and analytics; Enlighten our customers with insights gleaned from their own data and industry trends; Ensure customers get maximum value from marketing solutions by leveraging full platform functionality; Liaison between your customers and…
QC Internship
Da Nang
Internship/Collaborator
Quality Control Internship 2024 là chương trình đào tạo thực tập sinh kiểm thử phần mềm, được thực hiện bởi MoMo, dành riêng cho sinh viên các khối ngành CNTT tại thành phố Đà Nẵng. Chương trình là bước đệm sự nghiệp phù hợp cho các bạn trẻ mong muốn làm việc trong mảng QC sau khi tốt nghiệp Quyền lợi Trợ cấp thực tập 5,000,000 đồng/tháng và phụ cấp khác theo quy định của Công ty. Được tham gia … Continue reading QC Internship
Senior Executive – Integration
Ho Chi Minh
Fulltime
As the best team to understand product specifications, guidelines and operation procedures from end to end, Integration Force provides supportive guidance and considerable solutions for merchants integration. Be the key contact, represent MoMo in all communications regarding payment product pitching, integration, and operation process; Consult merchants and KAM for the best possible payment models or services to be integrated or applied Provide supportive guidance for merchants during the integration of payment models Provide debug details and testing assistance if needed; Corporate with merchants for the integration launch, also ensure all related reports (data and monitoring) are ready for the new integration; Prepare and manage the materials needed for pitching, proposing, presenting MoMo’s payment models and payment services; Initiate standards operating procedures (ex: cashier course of actions) following payment processes; Handle day to day incidents and operational issues which are on the large scale, high impact or critical severity, mostly systematically,…
Product Executive (eKYC/ML)
Ho Chi Minh
Fulltime
Identify user concerns while transacting with digital identity (eKYC) on MOMO, such as data privacy, identity theft, account takeover etc., and research leading practice/emerging technologies to develop an AI-driven product roadmap; Guide designers to create simple, intuitive yet efficient product flows (primarily mobile) to balance the need to address the above problems and minimize negative impact on user experience; Develop product roadmap and feature release plans. Prioritize and execute with our all-star engineering team to implement and roll out new features; Gather relevant data and conduct product development and manage project trackers, timelines, and work cross functional groups to deliver on project objectives; Launch new products and features, test their performance, measure impact, and iterate quickly.
Customer Experience Excellence Lead
Ho Chi Minh
Fulltime
As a Customer Experience Leader, your primary responsibility is to ensure that users’ interactions with our products and services meet and exceed their expectations across various touchpoints. You will play a crucial role in enhancing overall user satisfaction by monitoring and managing the user journey, identifying pain points, and implementing improvements. Your focus will extend to both the qualitative and quantitative aspects of customer experience, translating metrics into actionable insights. This role requires a keen eye for detail, excellent analytical … Continue reading Customer Experience Excellence Lead
IT Business Analysst
Ho Chi Minh
Fulltime
Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements; Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results; Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications; Influences business partners and service providers regarding priorities, hardware/software selection, and/or vendor selection; Analyzes marketplace, industry, company, technology trends, and best practices, vendor products and services, etc; Identifies and documents business strategies, objectives and drivers; Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI; Reports and reviews testing results; Trains internal employees or external clients on changes, new systems, or new procedures. Conducts one-on-one or classroom training depending upon the size or desire of the audience; May mentor, guide, advise, and/or check the work of less…
IT Project Manager
Ho Chi Minh
Fulltime
Project management responsibilities include delivering every project on time within defined scopes and given resources. Our projects’ domains range widely from seasonal campaigns, new product development and internal process improvement. Project managers are skilled at getting the best out of the people and projects that they oversee. They thrive when planning projects and working with project teams to achieve the one goal which was set.
Senior Analytics Engineer
Ho Chi Minh
Fulltime
This position belongs to the Company’s central data team. The team is responsible for company-wide projects on data governance, analytics and operations, as well as supporting divisional data teams when necessary. The analytics engineer leverages both data analytics and engineering skills to ensure efficient data operations through data modeling, analysis and the development of data pipelines and supporting tools.