Job Opportunities

MoMo is one of Vietnam’s very first tech unicorns. We offer more than 100 payment, financial and lifestyle services that make life more convenient, simpler and easier for you to enjoy. As our brand is accelerating quickly, we are reforming and expanding our marketing team to prepare for the exciting journey ahead. We are looking for an enthusiastic and seasoned brand strategist to join us. Our team is a well-blended mix of creative junkies, brand lovers, media performers, product developers, … Continue reading (Senior) Brand Strategy Manager

Lead and manage the development and planning of the user growth strategy including activities such as promotion, product marketing for money transfer services;   Design user growth programs that will drive both acquisition and retention for the growth of business; Own the relationship with Ops and other internal functions (Product, Marketing, Market research, Business Intelligence) to ensure alignment and secure the support needed to execute the growth plan; Able to use effectively data analytics to optimize promotional programs, communication messages based on customers behaviors, significantly reducing cost while growing and retaining users; Work closely with product team to provide additional user insights for product development as the essential way for growth; Lead the execution of growth initiatives with a cross-disciplinary team of growth, marketing, product, tech, data…; continuously optimize through sprints to reach set targets; Manage budget allocation between promo cost and media mix that best suits business objectives, across both…

Summarize the results and create call quality analysis (based on content, processes, products) to report to Telesales Manager.; Maintain close interaction with agents to create timely feedback to help agents improve their skills & performance; Use call quality reports to support agents to propose changes / improvements to the training materials; Maintain full understanding of all internal and external products / processes to accurately assess the quality of the work done by Telesales; Set up meetings and training to improve skills and product knowledge for Telesales; Perform other duties assigned by the TLS Manager; Manage team in Quality Assurance; Ensure Quality Monitoring is done to improve overall quality performance.

We are seeking a creative Motion Graphic Designer to join our team. The ideal candidate will be responsible for creating visually stunning motion graphics, animations, and videos for a variety of projects including advertisements, social media. The successful candidate will have a strong passion for design, animation, and video production, with the ability to learn and grow in a collaborative team environment.

Be responsible for ensuring that computer information systems are protected from hackers; Be responsible for running tests on the mobile application, web application; Review code and giving solutions to protect and improve mobile apps system; Be responsible for running tests on system and network; Identify potential weaknesses in the existing systems, determine the best way to resolve them; Review any incidents that occur with the security of the system; Compile their results and write reports concerning their findings; Research and learn new technique skills (virus, hacking, bug bounty and so on…); Pentest and exploit bug security for website and mobile app; Write security best practice standards and guideline for software developer; Training security knowledge to engineer and staff to enforce the best security practice and company’s security policy.

Build processes, SLAs, policies to manage the excellence performance for Operations Team; Handle any disputes complaint escalation cases whereas needed to avoid crisis; Investigate merchant’s problems and find solutions to satisfy Merchants/Users in dispute cases; Work with other Momo internal/external teams to manage daily operations related to on-boarding, contracts, monthly payout and quality control; Focus on product features & processes improvements by working closely with the product team and other stakeholders for implementation; Ensure the day-to-day performance of Operations team smoothly and improve all the process gaps; Reduce dispute rates & return rates & ensure E2E lead-time.

Operation monitoring & Optimization: Manage and lead the team of operation executives to deliver tasks; Build Processes, SLAs to manage the excellence performance operation by developing good operations metrics and keep improving merchant activities, including onboarding and operation merchants; Manage, document & evaluate operations flow for optimization & robustness; Monitor operations performance to continuously improve; Work closely with Operation teams to grasp the operations problems; Implement the proposed solutions as automate or shorten process for daily operation activities. Project Management: Assist in the planning and implementation of operations projects to ensure the projects are going in the right direction within the targeted timeline; Collaborate closely with cross-functional departments to develop the best communication strategy for operation experience & business goal; Ensure that the project status, issues or changes made are communicated to both the internal and external stakeholders and documented appropriately; Work closely with KAM/GKAM/Sales Team to ensure proper support in sale activities, Participate in…

MoMo is the market leader in mobile payments in Vietnam. We strive to make life better for every Vietnamese with innovation in technology. As many parts of the business grow, we are looking for an experienced Machine Learning Engineer to join the team. At MoMo, Machine Learning plays a critical role, applying in many products such as recommendation, personalization, risk scoring, fraud detection, promotion targeting and financial services. As a Machine Learning expert, you will have a unique opportunity to … Continue reading Machine Learning Engineer (MLOps)

As a Growth at Momo, you will be responsible for driving user acquisition, and retention growth for our product. You will be part of a fast-paced team that is constantly exploring new ways to enhance the user experience of MoMo platform, with a focus on driving user engagement and growth

MoMo is one of Vietnam’s very first tech unicorns. We offer more than 100 payment, financial and lifestyle services that make life more convenient, simpler and easier for you to enjoy. As our brand is accelerating quickly, we are reforming and expanding our marketing team to prepare for the exciting journey ahead; We are looking for an enthusiastic and seasoned creative project manager to join us. Our team is a well-blended mix of creative junkies, brand strategists, media performers, product … Continue reading Manager – Marketing

Lead the development of comprehensive data management systems for the Data Platform team, including but not limited to the Event Tracking Development System, Data Semantic System, and Data Incident Management. Oversee the complete lifecycle of system development, encompassing system design, configuration, development, and deployment; Collaborate effectively with the Data Platform subteams to ensure timely delivery of systems that meet their specific requirements; You will have the opportunity to broaden your skill set in the expansive field of big data.

The Solution Design Manager is responsible for the overall success of a product, from conception to launch and beyond. This includes defining the product vision, gathering and prioritizing customer requirements, working with engineering to develop the product, and marketing and selling the product to customers. The Solution Design Manager must be a strong communicator and collaborator, with the ability to work effectively with cross-functional teams. 

We are seeking a talented and creative Senior Graphic Designer to join our design team. The ideal candidate will have the exciting opportunity to work in a diverse, challenging environment and contribute to creating unique and impactful design products. Having strong analytical thinking. Applying practicality to marketing products for the best communication effectiveness.

We are seeking a highly skilled and motivated AI Researcher with expertise in Computer Vision to join our team. As an AI Researcher focused on Computer Vision, you will play a pivotal role in developing cutting-edge solutions and advancing our organization’s AI capabilities. If you have a strong academic background and a passion for pushing the boundaries of computer vision technologies, we encourage you to apply.

We are seeking a dynamic and experienced Senior Marketing and Performance Executive to join our Game & Digital Content Department, under Payment and Daily Life Service Business Center. This role offers an exciting opportunity to combine your passion for marketing with the digital content and gaming landscape. The ideal candidate will be a creative thinker with a data-driven mindset, capable of executing impactful marketing strategies that drive engagement, user acquisition, and revenue growth within our gaming and digital content offerings.