Back to Jobs
Search Jobs
img img

Senior Executive – Integration

Ho Chi Minh
Fulltime
24-Product-0044
What you will do

As the best team to understand product specifications, guidelines and operation procedures from end to end, Integration Force provides supportive guidance and considerable solutions for merchants integration.

  • Be the key contact, represent MoMo in all communications regarding payment product pitching, integration, and operation process;
  • Consult merchants and KAM for the best possible payment models or services to be integrated or applied Provide supportive guidance for merchants during the integration of payment models Provide debug details and testing assistance if needed;
  • Corporate with merchants for the integration launch, also ensure all related reports (data and monitoring) are ready for the new integration;
  • Prepare and manage the materials needed for pitching, proposing, presenting MoMo’s payment models and payment services;
  • Initiate standards operating procedures (ex: cashier course of actions) following payment processes;
  • Handle day to day incidents and operational issues which are on the large scale, high impact or critical severity, mostly systematically, which are related to payment products, payment integration models, or payment services;
  • Escalate the issues to the product team in case of potential fixes, adjustments, or improvements;
  • Coordinate mutual implementation between MoMo and merchants for marketing campaigns (non-standard ones);
  • Take good use of collective info and statistical data to filter inactive and low active merchants (no traffic and low traffic) to figure out the root cause and offer better solutions to the stakeholders.

What you will need
Minimum Qualifications:
  • Bachelor’s degree in Business Administration, Technology, Economics,…
Experience:
  • 1-2 years of experience in positions in these fields: product operation, business operation, or software development;
  • Know how to use UML 2.5;
  • Technical knowledge is a plus;
  • Languages: native Vietnamese, preferable English.
Essential skills:
  • Good communication and presentative skills;
  • Agile and flexible to give swift actions under high-pressure circumstances.
Personal characteristics:
  • High performers process mindsets, such as positive thinking, empathy, eager to learn, enthusiastic, reading situation;
  • Problem-solving; Project management; Presentation and communication & good team player.
Share this job:

(PDF, PPT, PPTX, DOC, DOCX, JPG, PNG - Max size: 5 MB)

Related Jobs

Executive – Product, Financial Services
Ho Chi Minh
Fulltime
Product Planning: Collaborate with cross-functional teams to research user needs and propose the roadmap for our financial products Take ownership of the end-to-end process, from ideation to product launch, and oversee the operational and financial aspects of the business with the guidance from management level Utilize research and analytic to pursue innovative ideas that solve everyday problems for both users and business Participate in business discussions and provides advice to the service team Work with Growth and Marketing Team to define monthly / quarterly growth activities for financial products Project Management Follow the product roadmap and propose changes based on business context Controls and prioritizes all business requests, such as those for feature enhancements, ensuring limited resources are spent on high-value requests Reviews communications for key stakeholders and the business before getting approval from management level Operations Management: Maintain constant communication with internal stakeholders and external partners to ensure proper…
Senior Executive – Program Management
Ho Chi Minh
Fulltime
We are looking for an outstanding Senior Executive – Program Management who has a real passion for product, business, and data to realize business opportunities through exceptional payment solutions. As a Program Management Senior Executive, you will drive product optimization and growth projects that are key to our products’ performance and business growth, unlocking significant experiences and values for our partners and users.
Manager – Customer Success
Ho Chi Minh
Fulltime
Strategise, report and drive consumption and adoption of platform to help customer achieve their business outcomes and realize value (build Success Plans); Drive goals, KPIs and leading indicators across team; Analyse and create insightful reports on customer outcomes, churn, expansion and other metrics to drive decision making; Develop an intimate understanding of your customers’ businesses, conduct health checks; Develop a network of champions within each account through education, coaching, and strong influencing skills; Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert, conduct regular executive business reviews; Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals; Be an expert on trends and best practices for digital marketing and analytics; Enlighten our customers with insights gleaned from their own data and industry trends; Ensure customers get maximum value from marketing solutions by leveraging full platform functionality; Liaison between your customers and…

img Refer A Friend

Your Friend

(PDF, PPT, PPTX, DOC, DOCX, JPG, PNG - Max size: 5 MB)