Lead IT Business Analyst

Trung tâm Công nghệ Thông tin
Hồ Chí Minh
25-ITC-0141

Mô tả công việc

1, Team Leadership & Project Management:

  • Lead and mentor a 5-member Business Analyst team, ensuring high-quality deliverables.
  • Assign tasks, manage workloads, and foster a collaborative team environment.
  • Support IT Project Managers in task breakdown and project planning.

2, Business Analysis & System Design:

  • Define business needs, recommend solutions, and align with industry best practices.
  • Document and translate business/user requirements into system specifications (Activity Diagrams, API Docs, SRS, PRD, etc.).
  • Provide insights on software selection, vendor choices, and ROI analysis.
  • Support UI/UX design, Customer Journey mapping, and system improvements.

3, Testing, Training & Implementation:

  • Review and report testing results to ensure system functionality.
  • Conduct training sessions for internal teams or external clients.

4, Team Coaching & Development:

  • Coach and mentor Business Analysts in requirement gathering, documentation, and stakeholder communication.
  • Develop and deliver training programs to enhance skills and ensure best practices.

Yêu cầu công việc

  • Bachelor’s degree in IT, Computer Science, or a related field.
  • 5+ years of experience as a Business Analyst, with at least 3 years in a leadership role managing teams.
  • Proven track record in leading and mentoring Business Analyst teams, prioritizing workloads, and driving successful project outcomes.
  • Hands-on experience with Agile/Scrum methodologies and tools (JIRA, Confluence, etc.).
  • Strong analytical, documentation, and stakeholder management skills.
  • Excellent documentation and presentation abilities.
  • Data-driven mindset with experience in SQL and Data Modeling.
  • Knowledge of finance, banking, or fintech is a plus.
  • Proactive, adaptable, and eager to learn.