Job Opportunities

The Lead – Learning & Development is responsible for conducting comprehensive training needs analysis, designing and implementing tailored learning programs, and evaluating their effectiveness to drive organizational growth. This role collaborates closely with HR Business Partners (HRBP) and divisional stakeholders to assess skill gaps, identify learning objectives, and ensure that training content aligns with both employee development needs and strategic organizational goals. Additionally, the Lead – L&D ensures the delivery of engaging and effective learning experiences that foster continuous improvement … Continue reading Lead – Learning & Development

The C&B Intern will support the HR Division in compensation, benefits, and employee policy-related activities to ensure accuracy, transparency, and efficiency in HR data management.

The Head of Internal Communications plays a critical role in ensuring employees stay informed, engaged, and connected to the company’s mission, vision, and values. This role is responsible for shaping company culture, driving alignment, and turning values into tangible actions that employees experience in their daily work. As a strategic partner to HR and leadership, the Head of Internal Communications will develop and execute communication strategies that enhance employee engagement and organizational effectiveness.

MoMo is one of Vietnam’s very first tech unicorns and has recently transformed from an e-wallet to a financial app, offering much more than social or bill payments. Financial Service is a strategic & fast-growing group of products that aim to provide access to financial opportunities to every Vietnamese. We are eager to drive various marketing initiatives to expand this business much faster.  Our team is a well-blended mix of creative junkies, brand lovers, media performers, product developers, and number … Continue reading Manager – Marketing Communications

The Senior Executive – C&B will be responsible for overseeing payroll, compensation, and performance-based incentives to ensure accuracy, compliance, and fairness within the organization.

This role is responsible for mapping as-is and to-be process, analysing specific metrics, designing new processes and transforming existing ones, suggesting improvements for process transformation. The ideal candidate must be comfortable navigating complexity, possess exceptional stakeholder management skill, while having improvement and data-driven mindset. An exciting challenge to drive efficiency and create impactful value across MoMo.

1, Team Leadership & Project Management: Lead and mentor a 5-member Business Analyst team, ensuring high-quality deliverables. Assign tasks, manage workloads, and foster a collaborative team environment. Support IT Project Managers in task breakdown and project planning. 2, Business Analysis & System Design: Define business needs, recommend solutions, and align with industry best practices. Document and translate business/user requirements into system specifications (Activity Diagrams, API Docs, SRS, PRD, etc.). Provide insights on software selection, vendor choices, and ROI analysis. Support UI/UX design, Customer Journey mapping, and system improvements. 3, Testing, Training & Implementation: Review and report testing results to ensure system functionality. Conduct training sessions for internal teams or external clients. 4, Team Coaching & Development: Coach and mentor Business Analysts in requirement gathering, documentation, and stakeholder communication. Develop and deliver training programs to enhance skills and ensure best practices.

Business Page Data Management  Handle business page registration, verification, and data updates from sources such as CS, Merchant, BU, iPOS, etc.  Manage business page data: mapping store codes for top brands, duplicate filtering, and managing top brand store lists.  Support business unit (BU) requests related to business pages, including Banner Configuration setup, Carousel Banner management, and image synchronization for top brand chains.  Promotion Program Operations  Review and approve promotional programs for merchants via iPOS. Assist in creating and updating business page information for merchants participating in promotions.  User Guide Documentation  Develop user manuals for the Business Page before launching new features to ensure seamless user adoption. Game Operations  Support game operations for partners by gathering required information and ensuring smooth execution. Handle game-related complaints efficiently through the Customer Service (CS) channel.

Develop scalable server-side features: Design and maintain backend systems for high-volume applications, ensuring scalability and performance. Optimize APIs and services for reliability and efficiency. Collaborate with internal teams: Work with frontend, product, and QA teams to integrate and deliver new features on time. Communicate effectively with stakeholders to meet business needs. Research and apply new technologies: Explore and implement advanced technologies (AI, microservices, cloud) to enhance user experience and system performance. Continuously improve products with innovative solutions. Ensure timely, high-quality delivery: Manage tasks to meet deadlines and maintain high standards. Write clean code, perform testing, and ensure system stability.

MoMo is a leading super app and one of the fastest-growing Fintech companies in Viet Nam with various domestic and international awards in hand. We’re passionate about harnessing the power of data to drive innovation and archive our goals. Our Attribution Platform is a cornerstone of our marketing strategy, providing us with invaluable insights to user behavior and campaign performance. We’re seeking a highly motivated and experienced Lead Software Engineer to join our team and play a pivotal role in … Continue reading Associate Lead/Senior Software Engineer

Perform reconciliation and payment for Merchant; Check and handle for transactions that have discrepancies between the Bank/Airtime and MoMo system; Monitor the balance between the system and the Bank. Report on the system’s cash balance; Post accounting entries related to Bank reconciliation; Prepare monthly reconciliation reports with the Bank/Airtime. Complete payment documents for fees with the Bank; Coordinate with relevant departments to build/improve reconciliation tools to minimize risks and ensure effective operation and quality of work; Provide ad-hoc report, analysis and other tasks as required by management;

This role is part of the OpTech team, responsible for identifying improvement areas, implementing processes and tools that drive operational excellence across the organization. The ideal candidate must have a data-driven mindset for optimization and focus on building automated process and products for efficiency and continuous improvement. 

As a Customer Experience Expert – AI & Journey Optimization, your primary responsibility is to enhance users’ interactions with our products and services by leveraging data, technology, and customer insights. This role focuses on optimizing customer journeys, implementing AI-driven solutions, and driving continuous improvements in customer experience. You will play a key role in identifying pain points, developing solutions, and collaborating with cross-functional teams to enhance customer satisfaction. Success in this position will significantly contribute to increasing customer retention, and … Continue reading Customer Experience Expert – AI & Journey Optimization

Xây dựng và quản lý các quy định liên quan đến dịch vụ ví điện tử, cổng thanh toán MoMo, nhưng vẫn đảm bảo phù hợp với quy định hiện hành; Phối hợp với các bộ phận liên quan để xây dựng các quy định về ví điện tử như hạn mức giao dịch, chính sách cho các loại ví, các sản phẩm/dịch vụ nhằm phù hợp với quy định cho phép của Ngân hàng nhà nước và các tổ chức quốc tế; Thực hiện đánh giá rủi ro các luồng sản phẩm, dịch vụ hiện hữu và sắp triển khai, đề xuất các chốt kiểm soát đối phó rủi ro; Phân tích dữ liệu, phân tích hành vi người dùng, nhận diện, phân tích các xu hướng bất thường và đề xuất phương án xử lý nhằm hạn chế rủi ro mất tiền của khách hàng, nhưng vẫn đồng…

MoMo is the market leader in mobile payments in Vietnam. We strive to make all transactions fast, easy and joyful. We are looking for an experienced Software Engineer to join our growing Big Data & AI team. At MoMo, we make AI/Machine Learning the core component to almost every part of the product – product recommendation, personalization, conversational AI, eKYC, risk scoring, fraud detection, promotion targeting and financial services. As part of our team, you will take on the role … Continue reading (Senior) React Native Developer