What you will do

• Strengthen Internal Community & Employee Engagement
• Build and nurture a cohesive, engaged employee community by fostering transparent, two-way communication.
• Develop initiatives that connect employees across functions and locations, creating a sense of belonging and shared purpose.
• Lead communication efforts for cultural and engagement programs, ensuring employees feel valued, heard, and motivated.
• Act as an internal ambassador, gathering employee insights and amplifying their voices in leadership communication.
• Execute and Manage Internal Communication Activities
• Implement and maintain internal communication guidelines to ensure clarity, consistency, and engagement.
• Develop content that inspires, informs, and unites employees, including newsletters, internal blogs, and leadership messages.
• Oversee internal events such as town halls, recognition programs, and community-building initiatives that strengthen the MoMo culture.
• Ensure internal messages resonate with different employee segments, adapting content for maximum impact.
• Optimize Communication Channels & Accessibility
• Manage internal communication platforms to ensure employees receive relevant, timely, and engaging updates.
• Continuously refine digital and in-person communication touchpoints to enhance accessibility, inclusivity, and interactivity.
• Introduce creative formats (videos, interactive Q&As, employee spotlights) to keep engagement levels high.
• Facilitate transparent, two-way communication by gathering employee feedback and ensuring leadership responds meaningfully.
• Measure and Continuously Improve Communication Effectiveness
• Track and analyze internal communication performance through engagement metrics and employee feedback.
• Provide recommendations for continuous improvement based on qualitative and quantitative insights.
• Stay updated with trends in internal communication and community-building to enhance strategies and execution.

What you will need

• Bachelor’s degree in Communications, Public Relations, Human Resources, or a related field.
• 3-5 years of experience in internal communication, employee engagement, or a similar role.
• Exceptional writing, editing, and storytelling skills, with the ability to create compelling narratives that inspire and engage employees.
• Strong ability to foster a sense of community, belonging, and shared purpose within the company.
• Experience managing internal communication channels and engagement tools.
• Outstanding interpersonal skills, with the ability to connect with employees at all levels and translate their voices into meaningful communication strategies.
• Ability to execute multiple projects in a fast-paced, dynamic environment.
• Analytical mindset with an ability to measure and improve communication effectiveness.

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