Senior Leader/Expert - Corporate Comms Strategy Planning

Khối Vận Hành
Hồ Chí Minh
25-BMC-0429

MoMo is one of Vietnam’s very first tech unicorns and has rapidly evolved from an e-wallet to a leading financial super app. As our brand accelerates, we are expanding our marketing team to elevate corporate communication and strengthen MoMo’s reputation as a trusted FinTech leader.

We are looking for an experienced and strategic-minded Senior Leader/Expert - Corporate Comms Strategy Planning to shape and drive communication strategies that reinforce corporate trust, brand image, and stakeholder engagement. You will play a key leadership role, working closely with internal and external stakeholders to ensure MoMo consistently delivers a powerful and unified corporate voice.

Mô tả công việc

  • Stakeholder & Project Management
    • Collaborate closely with internal departments to translate business objectives into impactful corporate communication strategies.
    • Lead and oversee strategic corporate communication projects to enhance corporate trust and brand image, ensuring cross-channel synergy, timely delivery, cost efficiency, and high effectiveness from planning to execution.
    • Create comprehensive content plans, from core messaging to suitable formats for various channels and target audiences.
    • Manage key Corporate Communication stakeholders, including media, regulators, and business partners.
  • Public Relations & Crisis Management
    • Establish and strengthen robust relationships with media outlets, key journalists, and other relevant stakeholders to ensure MoMo has a positive and powerful voice.
    • Proactively plan and execute Public Relations (PR) campaigns to position MoMo as a FinTech industry leader, building awareness and fostering brand love.
    • Write and edit high-quality communication materials, including press releases, speeches, PR articles, Q&As, and other critical documents for diverse target audiences.
    • Actively monitor public sentiment and be prepared to handle crisis communications swiftly, effectively, and professionally when necessary.
    • Coordinate with relevant parties to develop consistent messaging and manage brand reputation.
  • Leadership & Team Development
    • Be able to mentor & develop team members' capabilities, fostering teamwork and achieving common goals.
    • Ensure team members understand their objectives, plans, and roles within projects.

Yêu cầu công việc

  • Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or a related field.
  • Minimum of 7-8 years of experience in communications, with at least 2 years in a leadership/team leader role or equivalent.
  • Solid experience & expertise in communication, including strategic thinking & planning, content planning, media relations, crisis management (a significant plus), and project management
  • Exceptional writing skills in both Vietnamese and English, with the ability to convey complex messages clearly and engagingly to diverse audiences.
  • Work Attitude:
    • Flexible and highly adaptable to a fast-changing environment.
    • Result-oriented with a proven ability to make data-driven decisions.
    • Ambitious and progressive, constantly seeking opportunities for improvement and innovation.
    • Experience in fintech, utility apps, e-commerce platforms, financial services (banking, insurance, or credit), or lifestyle (travel or entertainment) is a plus.
    • Fluent proficiency in written and spoken English.