Senior Product Executive (Credit Tech)
- Ho Chi Minh
- Fulltime
- 25-Product-0051
We are looking for a highly analytical and user-focused Financial Services Product Analyst to join our team at MoMo. In this role, you will conduct research and analysis to understand user behavior, propose innovative financial products, and oversee product implementation to ensure continuous improvements. Your work will directly impact MoMo’s strategic direction, enhancing user experience and financial service offerings.
What you will do
- Conduct market research, customer interviews, and surveys to identify customer segmentation and journey.
- Work closely with the business and design teams to create wireframes, UI designs, user flows, and define system requirements.
- Collaborate with the development team during sprint planning to ensure clear requirements, and work together to successfully implement new features.
- Define product metrics and work with the data analysis team to create visualizations of the product health dashboard and reports.
- Mentor team members and provide guidance and support as needed.
- Develop and drive the product vision and strategy, aligning it with overall product vision and business objectives.
- Effectively communicate product updates, roadmap, and performance to stakeholders and leadership, addressing their concerns and incorporating feedback into product iterations.
- Establish strong relationships with internal and external stakeholders, representing the voice of the product and fostering collaboration for mutual success.
What you will need
Minimum Qualifications (education)
- Bachelor’s degree in business, banking, engineering or related field
- Technical education background is a plus;
Experience:
- 3+ year experience in positions related to Product Development/Product Owner/IT BA (domain lending is a plus);
- Experience in developing growth hack features is a plus;
- Good documentation and presentation skills;
- Good understanding of business model(s) of any fields;
- Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
Essential skills:
- Customer empathy;
- Requirements elicitation; Critical thinking
- Skilled in utilizing wireframing tools such as Figma;
- Fluent with build user flow, activity diagram, wireframes, able to understand API documents.
- Understand UI/UX knowledge basically at least (being excellent is a plus)
- Understand the SBV’s lending regulation and debt classification and provisioning as well as be able to apply on the practical daily tasks
- Excellent communication skills and the capacity to convey complex technical concepts to a diverse audience;
- Strong time management abilities;
- Technical knowledge is a plus;
- Financial knowledge is a plus;
Personal characteristics:
- High level of creativity, innovation and constant learning and open-minded;
- Passionate about products and understanding of customer needs
- Self-driven and motivated to take on new challenges and learn quickly
- Open-minded and flexible with the ability to adapt to changing situations
- Strong attention to detail and ability to deliver high-quality work
- Empathy and a customer-centric mindset
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