Senior Platform Owner
AI Business Analyst
About the team
MoMo is Vietnam’s leader in mobile payments, where AI plays a crucial role in shaping our products and services. We are expanding our AI team and seeking a Business Analyst with strong prompt engineering skills to optimize and enhance our AI tools and systems. You will be responsible for gathering chatbot requirements from various business units (BU), designing prompt strategies, writing guidelines, and training employees on effective prompt writing.
Mô tả công việc
Business Requirement Analysis: Collaborate with different BUs to gather and analyze business requirements for chatbot functionalities and design appropriate prompt strategies.
Prompt Engineering: Design, develop, and refine prompts to optimize the performance of MoMo’s internal AI tools based on specific business needs.
Performance Monitoring & Iteration: Regularly experiment with and iterate on prompt strategies to achieve the best results for specific use cases across different BUs.
Collaborate closely with AI developers, data scientists, and product teams to continuously improve AI tool performance and usability.
Documentation and Guidelines: Create detailed guidelines, documentation, and best practices for prompt writing, enabling BUs to craft and maintain their own AI interactions.
Training & Support: Provide one-on-one and group training sessions for employees from various departments to help them write and optimize prompts, empowering teams to leverage AI for business tasks.
Business Requirement Analysis: Collaborate with different BUs to gather and analyze business requirements for chatbot functionalities and design appropriate prompt strategies.
Prompt Engineering: Design, develop, and refine prompts to optimize the performance of MoMo’s internal AI tools based on specific business needs.
Performance Monitoring & Iteration: Regularly experiment with and iterate on prompt strategies to achieve the best results for specific use cases across different BUs.
Collaborate closely with AI developers, data scientists, and product teams to continuously improve AI tool performance and usability.
Documentation and Guidelines: Create detailed guidelines, documentation, and best practices for prompt writing, enabling BUs to craft and maintain their own AI interactions.
Training & Support: Provide one-on-one and group training sessions for employees from various departments to help them write and optimize prompts, empowering teams to leverage AI for business tasks.
Yêu cầu công việc
What we are looking for
5+ years of experience as a Business Analyst or IT Business Systems Analyst.
Strong communication and documentation skills to interact with BUs and translate business needs into technical solutions.
Excellent English, especially writing skills.
Experience in crafting prompts for large language models (LLM).
Experience in training and empowering teams to utilize AI tools is a plus.
A strong understanding of IT concepts, including AI, vector databases, and APIs, is a plus.
5+ years of experience as a Business Analyst or IT Business Systems Analyst.
Strong communication and documentation skills to interact with BUs and translate business needs into technical solutions.
Excellent English, especially writing skills.
Experience in crafting prompts for large language models (LLM).
Experience in training and empowering teams to utilize AI tools is a plus.
A strong understanding of IT concepts, including AI, vector databases, and APIs, is a plus.
Benefits
Competitive compensation package.
Performance-based bonus.
Comprehensive insurance package.
Opportunity to work at the forefront of AI, influencing how AI is used across the company.
Competitive compensation package.
Performance-based bonus.
Comprehensive insurance package.
Opportunity to work at the forefront of AI, influencing how AI is used across the company.
