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Manager – Marketing Communications

Ho Chi Minh
Fulltime
25-BMC-0095
MoMo is one of Vietnam’s very first tech unicorns and has recently transformed from an e-wallet to a financial app, offering much more than social or bill payments. Financial Service is a strategic & fast-growing group of products that aim to provide access to financial opportunities to every Vietnamese. We are eager to drive various marketing initiatives to expand this business much faster. 
Our team is a well-blended mix of creative junkies, brand lovers, media performers, product developers, and number crunchers. Together, we hope to build the most unique and beloved tech brand in Vietnam. You will be joining a team of young-at-heart, dynamic and fast paced individuals who embrace growth. As a brand strategist, you will help drive our brand and brand extensions towards the next tipping point. 
What you will do
  • User and Market Insights
    • Have a genuine empathy for our users and be able to harvest relevant insights and unmet needs that MoMo can leverage on
    • Stay on top of user, media landscape and market trends, especially in the consumer finance sector
  • Brand & Growth  Strategy
    • Work closely with the business team to define the brand annual jobs to be done and marketing KPIs
    • Be able to understand complex business challenges and willing to crack them with tangible annual marketing plan 
  • Communication Strategy 
    • Define winning product value propositions based on strong user’s insights 
    • Be able to develop a concrete communication framework and turn business objectives into insightful and inspiring creative briefs. Select the right creative approaches and formats that tick
    • Develop go-to-market strategy and pivot/optimise on-the-go;
    • Collaborate with internal stakeholders including Business Units, Creative, Media & agency teams to make sure the strategy is well-executed.
    • Follow up with creative development to ensure on time-in full delivery 
    • Be able to track & optimize for continuous improvement
What you will need
  • Strong branding or campaign planning. Having experience working in brand marketing, brand agencies, ad agencies, in-house creative team or other positions with equivalent experience for at least 4 years (Senior Planner position) and at least 5 years (Lead position) or 3 years Brand Manager experience
  • Experience in fintech, utility apps, e-commerce platforms, financial services (bank, insurance or credit) is a plus;
  • Strong critical thinking is a must
  • You have a track-record in performance marketing & proven communication planning experience; 
  • You are fast paced and flexible;
  • You have a natural empathy towards people. You can read insights easily;
  • You are result oriented and number driven;
  • You can be both a team leader and player;
  • You don’t settle for mediocre. You enjoy the thrill of doing something new and making it better;
  • You are comfortable working under a volatile, yet highly collaborative environment; 
  • Fluent proficiency in written and spoken English.
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