Head of Product, Utilities, Telco & Public Services
Khối Kinh Doanh
Hồ Chí Minh
26-Payment Services-0096
The Head of Product is accountable for the end-to-end product strategy, performance, and execution of the Utilities, Telco & Public Services (VTTI) portfolio on MoMo.
This role owns the overall product vision, roadmap, and revamp agenda, covering both Bill Pay and Public Services, with a strong focus on large-scale, high-impact national and city-level services (e.g. National Public Services, VNeID, Metro, Telco-related public integrations).
The Head of Product leads a team of Product Managers and works closely with Business, Technology, Operations, and external stakeholders to deliver scalable, compliant, and user-centric products.
Mô tả công việc
A. Product Strategy & Portfolio Ownership
- Own the overall product strategy and roadmap for the Utilities & Telco portfolio.
- Define product priorities across Utilities & Telco, ensuring alignment with business strategy and regulatory requirements.
- Lead major product revamp, optimization, and transformation initiatives.
- Ensure a balanced portfolio across new products, core product optimization, and long-term strategic bets.
- Oversee the end-to-end product lifecycle: discovery, design, delivery, launch, and optimization.
- Ensure product solutions meet user needs, partner requirements, scalability, and compliance standards.
- Drive continuous improvement of product performance, reliability, and user experience.
- Act as the product counterpart to Business, Technology, Operations, Legal, Risk, and external partners.
- Work closely with government agencies, national platforms, and large partners on public service products.
- Translate complex business and regulatory requirements into clear product solutions.
- Lead and develop a team of Product Managers and Product Leaders, setting clear goals and accountability.
- Establish strong product governance, prioritization, and decision-making frameworks.
- Build a high-performance, execution-focused product culture.
- Define and track product KPIs (adoption, conversion, stability, operational efficiency).
- Use data and user insights to guide product decisions and trade-offs.
- Ensure product outcomes contribute directly to business growth, user satisfaction, and ecosystem impact.
Yêu cầu công việc
Education
- Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or related fields.
- Master’s degree (MBA or equivalent) is a strong advantage.
Experience
- 10+ years of experience in Product Management, including 3+ years in senior or head-level roles.
- Proven track record managing large-scale, high-traffic digital products, preferably in Payments, Fintech, Telecom, or Public Services.
- Experience working with complex ecosystems and government-related platforms is a strong plus.
Core Competencies
- Strong product strategy and system-level thinking.
- Excellent stakeholder management and communication skills.
- Data-driven decision making with strong execution discipline.
- Ability to operate in high-complexity, regulated environments.
Bạn có quan tâm đến vị trí này?
hoặc bạn biết một ứng viên phù hợp