Product Team Lead
- Ho Chi Minh
- Fulltime
- 25-Product-0054
As a Team Lead, you will not only take on the role of Product Owner for certain lending and loan collection products on the MoMo app but also guide and support other Product Owners. You will be responsible for monitoring task performance and ensuring the successful completion of assignments given by the FS Senior Product Manager. Additionally, you are expected to proactively propose initiatives to enhance the performance of Product Owners and drive innovation within the team.
What you will do
- Conduct research and analyze user behavior, market trends, competitors, and internal data. Collaborate with key stakeholders such as Technical, Business Units, Legal, Risk Management, and Marcom teams to propose and develop financial products and services (lending, debt collection, etc.) on the app. Ensure alignment with the company’s strategic direction and senior leadership’s directives while successfully launching these products to users.
- Design user flows, create wireframes, and enhance product features to optimize the customer experience while balancing business objectives for both the product and MoMo.
- Monitor product performance, generate insights, and provide data-driven recommendations to stakeholders to improve product quality and efficiency.
- Perform other tasks as assigned by the FS Senior Product Manager.
What you will need
- Education:
- Bachelor’s degree in Business, Banking, Engineering, or a related field.
- Experience:
- At least 5 years of experience in Product Development, Product Ownership, or IT Business Analysis in a bank, financial institution, or software development company.
- Over 2 years of experience in developing digital financial solutions and growth hacking features (especially in lending) within apps is a plus.
- Essential Skills
- Strong leadership and mentoring skills to guide Product Owners, monitor task output, and ensure successful execution of assigned projects.
- Proactively propose suitable solutions for complex challenges and support the FS Senior Product Manager in managing the overall tasks of the Credit Tech Department.
- Deep customer empathy with the ability to interpret product business growth data effectively.
- Proficiency in understanding API documentation.
- Fluent in using Confluence and Jira.
- Strong capability in designing user flows, activity diagrams, and wireframes.
- Basic understanding of UI/UX principles (advanced knowledge is a plus).
- Solid knowledge of the State Bank of Vietnam (SBV) lending regulations, debt classification, and provisioning, with the ability to apply them in daily operations.
- Quick learner with a flexible mindset.
- Ability to work both independently and collaboratively in a team, manage deadlines, and handle high-pressure situations.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Proficiency in English.
- Personal Characteristics
- Honest, highly responsible, and decisive in handling tasks.
- Creative and innovative mindset.
- Passionate about products and deeply understanding customer needs.
- Self-motivated and eager to take on new challenges with a fast-learning attitude.
- Strong leadership and teamwork skills.
- Open-minded and adaptable to dynamic environments.
- Detail-oriented with a commitment to delivering high-quality work.
- Customer-centric approach with strong empathy for users.
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