What you will do

• Communicate, and analyze with Stakeholders to define clearly the business requirements of each user segment. Implement requirements but ensure it’s suitable and reasonable to satisfy the user demands/needs;
• Collaborate with other internal teams for cascading and/or escalations of merchants’M4B initiative-related concerns to execute service quality and risk management;
• Successfully translate business strategies into specific objectives/ scopes and roadmap, aligning efforts of the organizations with other stakeholders;
• Deliver new initiatives/solutions, implement usage initiatives targeting current and new merchant segments/ merchant behavior in the market trend on the execution of the business strategy;
• Manage resources, priority to assure that all requirements are supported in a cost-effective, timely manner, with a resulting high level of User satisfaction;
• Ensure the team provides the necessary solutions and support to internal stakeholder organizations including Business, Finance, QA, Merchant Care, Integration Force, Risk, and Legal.

What you will need

Minimum Qualifications

• Bachelor’s degree in business, engineering, or related field;
• Technical education background is a plus.

Experience:

• 2-3+ year of experience;
• Experience in developing social media products, online game, ecommerce is a plus;
• Experience in developing growth hack features is a plus.

Essential skills:

• Customer empathy;
• Requirements elicitation;
• Critical thinking;
• Skilled in utilizing wireframing tools such as Figma;
• Excellent communication skills;
• Strong time management abilities;
• Strong leadership and team management skills;
• Technical knowledge is a plus;
• Financial knowledge is a plus.

Personal characteristics:

• Continuous learner and open-minded;
• Results-oriented;
• Strong work ethic;
• Positive attitude.