What you will do

• Communicate, and analyze with Stakeholders to define clearly the business requirements of each user segment. Implement requirements but ensure it’s suitable and reasonable to satisfy the user demands/needs; 
• Collaborate with other internal teams for cascading and/or escalations of merchants’M4B initiative-related concerns to execute service quality and risk management; 
• Successfully translate business strategies into specific objectives/ scopes and roadmap, aligning efforts of the organizations with other stakeholders; 
• Deliver new initiatives/solutions, implement usage initiatives targeting current and new merchant segments/ merchant behavior in the market trend on the execution of the business strategy; 
• Manage resources, priority to assure that all requirements are supported in a cost-effective, timely manner, with a resulting high level of User satisfaction; 
• Ensure the team provides the necessary solutions and support to internal stakeholder organizations including Business, Finance, QA, Merchant Care, Integration Force, Risk, and Legal.

What you will need

• Minimum Qualifications:
• Bachelor’s degree in business, engineering, or related field; 
• Technical education background is a plus; 
• Experience: 
• 2-3+ year of experience; 
• Experience in developing social media products, online game, ecommerce is a plus; 
• Experience in developing growth hack features is a plus;
• Essential skills: 
• Customer empathy; 
• Requirements elicitation; 
• Critical thinking; 
• Skilled in utilizing wireframing tools such as Figma; 
• Excellent communication skills; 
• Strong time management abilities; 
• Strong leadership and team management skills; 
• Technical knowledge is a plus; 
• Financial knowledge is a plus;
• Personal characteristics: 
• Continuous learner and open-minded; 
• Results-oriented; 
• Strong work ethic; 
• Positive attitude.