Team Leader - Sales Training

Khối Kinh Doanh

Hồ Chí Minh

25-Payment Services-0935

This position is responsible for designing and delivering programs that elevate how our sales teams sell – from onboarding to continuous development, from knowledge to execution, thus driving sales capability building across a growing organization.

Mô tả công việc

1. Training Design & Delivery

● Design and deliver engaging, practical training programs for sales teams (new hire onboarding, refreshers, upskilling tracks).

● Collaborate with sales leaders to identify training needs based on performance gaps, product changes, or go-to-market evolution.

● Create and maintain training assets: playbooks, manuals, microlearning content, checklists, and job aids.

● Facilitate both in-person and virtual training sessions across geographies.

2. Sales Capability Building

● Build & update the sales competency framework aligned with business objectives.

● Develop skill certification processes, observation tools, and scorecards.

● Support frontline sales managers in coaching and follow-through.

● Contribute to initiatives such as Sales Academy, Train-the-Trainer, or Learning Loops.

3. Learning ROI Measurement & Continuous Improvement

● Track training effectiveness via learner feedback, assessments, productivity, and sales KPIs.

● Provide reporting and insight to Sales & HR stakeholders.

4. Sales Culture Building

● Act as a role model for a performance-driven, feedback-friendly, and learning-oriented sales culture.

● Collaborate with Sales leaders to embed core values and behaviors into daily operations – from onboarding to team rituals to recognition.

● Reinforce sales standards, ethics, and merchant-ambassador mindset across different sales roles and levels.

● Support internal campaigns, field visit programs, and engagement efforts that build pride and identity among the salesforce.

Yêu cầu công việc

Education: Bachelor’s degree or higher in Business Administration, Marketing, Human Resources, or related fields.

Experience:

● Minimum of 4 years of experience in sales capability development, sales training, or HR L&D with a strong focus on sales enablement in insurance, banking, consumer finance, or e-wallet sectors.

● Proven track record in designing and delivering sales training programs and managing competency frameworks.

Skills:

● Strong communication and facilitation skills, in both Vietnamese and English.

● Curious, data-savvy, and pragmatic – can zoom in (write a script) and zoom out (design a program).

● Proficient in tools like Google Workspace, Canva, LMS platforms; AI tools like ChatGPT are a bonus.

● Passion for enabling people, with a learner-centric mindset.

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