Senior Product Executive, Merchant Platform

Trung tâm Công nghệ Thông tin
Hồ Chí Minh
25-Product-0284
Being the owner of a merchant solution for offline merchants (f&b, retail,...), a product owner will be responsible for the product line’s successfulness. The product leader will manage the full circle of a product life (of payment models or payment services) from research, analysis, development, launching, operation process, and quality standards to ensure give both end users and merchants the best experience possible.

Mô tả công việc

  • Identify user needs and business impact and gather input from other stakeholders, and use these to inform the product vision and roadmap;
  • Work with designer, create simple, intuitive yet efficient user experiences (primarily mobile) that make customers smile by guiding designers;
  • Develop product roadmap and feature release plans. Prioritize and execute with our all-star engineering team to implement and roll out new features;
  • Gather relevant data and conduct product development and manage project trackers, timelines, and lead cross functional groups to deliver on project objectives;
  • Communicate, coordinate, and align with many stakeholders across different parts of the organization. Thrive in an ever changing landscape, going from a meeting ideating on new ways to improve a design to a meeting with engineers asking implementation questions about your feature specs. Work with go-to market stakeholders to launch features;
  • Launch new products and features, test their performance, measure impact and iterate quickly.
  • Monitor key performance indicators and implement improvements based on data insights;
  • Work closely with key stakeholders to gather requirements, prioritize features, and communicate product updates;
  • Develop and execute a comprehensive product development strategy for Core platform & User experience aligned with business objectives;
  • Ensure excellent User Experience journey on products in our Mobile Application & Web application.
  • Create and maintain product backlog.
  • Develop and segregate user stories into granular chunks appropriate for individual sprints.
  • Represent, interface and engage customers throughout the development process.

Yêu cầu công việc

  • Several years of product management experience;

  • Great communication skills, both written and verbal;

  • Strong track record of researching, building, and design product vision and roadmap;

  • Strong business sense, track record of delivering business impact and be able to work cross functionally;

  • Strong design sense, able to make design decision, know how to use design tools (Figma), diagram tools (Use case diagram, Sequence Diagram) is a plus;

  • Strong data sense, able to setup experiments, post-launch KPI tracking and use data to make decisions and revamp the experience of your product;

  • Strong working relationship with engineers, familiar with agile product development, write great user stories, tickets and sprint planning;

  • Experience BA or PO developing and deploying software products for B2C is an advantage;

  • Have knowledge of marketing and building user experience journey with B2C products.

  • Understanding and being able to build customer success journey is an advantage

  • Technical knowledge is a plus.