(Senior) - Risk Management Consultant
Khối Vận Hành
Hồ Chí Minh
24-RM-0687
Mô tả công việc
- Develop and manage policies related to MoMo e-wallet and payment gateway services, ensuring compliance with current regulations;
- Collaborate with relevant departments to establish regulations for the e-wallet, such as transaction limits, wallet policies, and product/service rules, ensuring alignment with the State Bank of Vietnam's and international organizations' requirements;
- Assess risks associated with existing and upcoming product/service workflows, proposing control measures to mitigate these risks;
- Analyze data and user behavior to identify and assess unusual trends, recommending solutions to minimize the risk of customer fund losses while maintaining a seamless user experience;
- Propose and develop appropriate policies based on customer needs and feedback from relevant units;
- Perform other related tasks as assigned by the unit or department head;
- Continuously develop, manage, and improve policies and regulations to reduce fraud and risks in e-wallet transactions, international card transactions, banking funds, promotional programs, etc;
- Create fraud and risk prevention policies for the MoMo e-wallet in compliance with guidelines from payment organizations (e.g., banks, Cybersource, international card networks);
- Collaborate with other departments to design and monitor risk and fraud management tools for the MoMo system;
- Coordinate with relevant teams to address incidents related to risks and fraud; Periodically review fraud and risk-related policies to ensure their validity and relevance;
- Carry out tasks assigned by direct managers, team leaders, or unit/department heads;
- Guide less experienced team members in completing assigned tasks;
Yêu cầu công việc
- At least 1 year of experience in risk management, data analytics;
- A university degree, preferably in Business Administration, Financial Management, Accounting and Auditing, Banking and Finance, Information Systems, or related fields;
- A passion for and knowledge of new technologies, particularly mobile-based technologies A broad understanding of industries such as E-commerce, Payments, Mobile Commerce, and Mobile Banking;
- Knowledge of applying technology to risk management, such as leveraging Artificial Intelligence to build risk-scoring models;
- Basic knowledge of payment products like e-wallets, credit cards, and payment accounts; Proficiency in Microsoft Office tools (Word, PowerPoint, Excel); SQL proficiency;
- Certifications such as CIA, CFE, CISA, CRISC, or CISSP are an advantage;
- Strong skills in data analysis and interpretation.
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