What you will do

• Process and resource management:
• Build and implement systems and initiatives to make the creative and content production process smooth and productive yet fun for our team. 
• Track and report the number of briefs received from business requests as well as team member’s workloads and deliverables.
• Arrange task traffic on a daily basis to boost the team’s efficiency and effectiveness. 
• Forecast the amount of resources required to support different types of marketing activities and make recommendations for team leads/ managers on task assignment and teams’ performance.
• Partnership and outsourcing:
• Source and get quotations from outsourced partners (designers, copywriters, content writers) for different creative and content scopes.
• Nurture and maintain relationships with creative partners/content creators/agencies to ensure we have a high level of support system.
• Follow up with brief, contract and payment for outsourced work.
• Project Management:
• Work closely project owners, in-house creative teams and relevant partners to manage project deliverables on-time & in-full
• Managing project management documents such as the project plan, budget, schedule or scope statement, as directed by the project manager.
• Tools, production and other administration work:
• Manage the required tools, software and other needed support for the marketing team to function well. 
• Manage the production workstream: such as merchandise and  gifts for users.
• Executing a variety of project management administrative tasks such as contracts and terms of agree & billing.

What you will need

• Solid organizational skills, including multitasking, time-management & detail-oriented. 
• At least 3 years working in similar operation roles.
• You understand the marketing processes and are familiar with project management tools.
• You enjoy working with people and bringing harmony and fun for the team.
• You are organized and structured.
• You pay attention to details.
• You have excellent communication skills and a high level of flexibility and openness.