MoMo Talents 2022 - Unlock Your M-DNA!

Team Leader - Growth

Ho Chi Minh

Fulltime

Lead and manage the development and planning of the user growth strategy including activities such as promotion, product marketing for money transfer services; Design user growth programs that will drive both acquisition and retention for the growth of business; Own the relationship with Ops and other internal functions (Product, Marketing, Market research, Business Intelligence) to ensure alignment and secure the support needed to execute the growth plan; Able to use effectively data analytics to optimize promotional programs, communication messages based on customers behaviors, significantly reducing cost while growing and retaining users; Work closely with product team to provide additional user insights for product development as the essential way for growth; Lead the execution of growth initiatives with a cross-disciplinary team of growth, marketing, product, tech, data…; continuously optimize through sprints to reach set targets; Manage budget allocation between promo cost and media mix that best suits business objectives, across both…

QA & Training Team leader

Ho Chi Minh

Fulltime

Summarize the results and create call quality analysis (based on content, processes, products) to report to Telesales Manager.; Maintain close interaction with agents to create timely feedback to help agents improve their skills & performance; Use call quality reports to support agents to propose changes / improvements to the training materials; Maintain full understanding of all internal and external products / processes to accurately assess the quality of the work done by Telesales; Set up meetings and training to improve skills and product knowledge for Telesales; Perform other duties assigned by the TLS Manager; Manage team in Quality Assurance; Ensure Quality Monitoring is done to improve overall quality performance.

Senior Motion Designer

Ho Chi Minh

Fulltime

We are seeking a creative Motion Graphic Designer to join our team. The ideal candidate will be responsible for creating visually stunning motion graphics, animations, and videos for a variety of projects including advertisements, social media. The successful candidate will have a strong passion for design, animation, and video production, with the ability to learn and grow in a collaborative team environment.