What you will do

• Communicate, and analyze with Stakeholders to define clearly the business requirements of each user segment. Implement requirements but ensure it’s suitable and reasonable to satisfy the user demands/needs;
• Collaborate with other internal teams for cascading and/or escalations of merchants’M4B initiative-related concerns to execute service quality and risk management;
• Successfully translate business strategies into specific objectives/ scopes and roadmap, aligning efforts of the organizations with other stakeholders;
• Deliver new initiatives/solutions, implement usage initiatives targeting current and new merchant segments/ merchant behavior in the market trend on the execution of the business strategy;
• Manage resources, priority to assure that all requirements are supported in a cost-effective, timely manner, with a resulting high level of User satisfaction;
• Ensure the team provides the necessary solutions and support to internal stakeholder organizations including Business, Finance, QA, Merchant Care, Integration Force, Risk, and Legal.

What you will need

• 1+ year experience in positions related to product owner, technical business analyst, or software producer;
• Good documentation and presentation skills;
• Good commanding using UML 2.5;
• Good understanding of business model(s) of any fields;
• Data-driven, able to make use of either raw data, data charts/dashboards and funnels to get proper insights;
• Technical knowledge is a plus;
• Languages: native Vietnamese, fluent English.